Almost everyone is wonderful.

But the ones that aren't, aren't. I don't really understand what makes people so angry about food. I know I have been myself. It just happens. Yesterday, a man ordered the roasted red pepper soup. I make it myself. I know it's good. I taste it. I see the head cook eat it for lunch (HIGH praise). In almost every review it's mentioned. People love it. Last night a man told me it was nothing more than heated ketchup. There are ways of complaining but he was utterly vicious, refused to accept an apology, dismissed me by waving his hand at me without turning around. Suggested I was cheating him. At our price of $4 for a cup of soup, I don't think he will go broke, even if he was being cheated. 

It's interesting, too, that people think it is acceptable to complain (bitterly) about the food if it isn't what they expected. I really have no control over what they expect curried rice with a chicken breast on it, to be. Though it is described fairly well on the menu. One young woman told me she refused to pay for it (though she had eaten the chicken breast) the curry was not the kind she was accustomed to.

In retrospect, these are funny events since they happen very rarely, but at the time it was hard not to take it personally. It's a good thing I don't drink while I'm working. It takes all I got to be polite, smile and apologize to an asshole. With a loosened tongue things might get less polite.

Like I said, though, almost everyone is wonderful.